The processing time is usually 1-2 days during week days, we are not working Saturday and Sunday. All shipments from Avee are sent as traceable shipments via DHL World Express. DHL express shipments usually takes 2 days to Europe and 3 days to North America. Asia and the Pacific is reached in 4-5 days. Orders under $50 can be shipped by regular post and there is no tracking number.
When paying from the cart page, you will see that your local VAT (depending on dded to the total amount being paid.
This means that you will not pay anything extra when receiving the shipment – and what you pay on the Avee web is the total price of the product.
For companies or private persons who wishes to pay VAT and taxes locally, this can be arranged.
The procedure for these orders are as follows:
When you are ordering an Avee product, you will get an email receipt that the order is received by us and that it has been paid. When the order has been processed (normally the same day) you will get an email with the DHL tracking number. You can track your order by going to the DHL web pages.
When the shipment has left us, DHl is making sure you get your package. Starting from December 20th, DHL wil send you messages on SMS and email, stating that the shipment is on its way and will soon be delivered to you. By following a link in either of these messages, you can easily change delivery address (for example from your own address to your neighbor – or to a DHL delivery location) or time of delivery. You can even put the delivery on a ‘holiday hold’.
All packages shipped with DHL are traceable, however – if a shipment fails to reach you, simply contact us and we will solve the problem. Lost packages will be covered by Avee.
Due to either extremely high customs fees & local tax or that shipments are held indefinitely by local customs in some countries, we are simply not able to ship there.
The countries that are on this list where we do not ship, are currently the following:
If you would like to order to one of these countries, please contact us on firstname.lastname@example.org before ordering.
To be able to log in you must have an Avee account.
You will automatically get an account when you make a purchase in our web store.